Work

Microsoft - User Experience Designer

May 2017 - Present

Designing the interfaces that internal enterprise teams are using to plan, build, and manage Microsoft’s worldwide datacenters.

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CommerceHub - Senior User Experience Designer

Jul 2015 - Mar 2017

Full design process ownership for an enterprise eCommerce platform built to help businesses improve product data quality and streamline their processes. I produced all design artifacts and documentation, from initial research and discussion spaces, to high fidelity wireframes and specifications for consumptions by engineers.

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AIM Consulting - User Experience Consultant

Feb 2015 - May 2015

Sole UX Designer on a short term project producing super quick storyboard and wireframe iterations for a local coffee company’s mobile delivery app.

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Agilysys - User Experience Designer

Feb 2013 - Feb 2015

Collaborated with PMs and developers in an Agile environment, building clickable wireframe prototypes for a ground-up enterprise SaaS project aimed at workers in the hospitality industry.

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Amazon - User Experience Designer

Feb 2012 - Jan 2013

Created and improved features that sellers used to manage their inventory sold on Amazon.com.

Wrote a guide about how to conduct quick and inexpensive usability tests for smaller projects within the department.

Established design patterns for use in a larger design-unification project.

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AT&T - Information Architect

Dec 2011 - Feb 2012

Delivered wireframes and click-through workflows for a tool meant to recommend services to small businesses based on phone, TV, and internet needs.

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Premera - User Experience Designer

Aug 2011 - Oct 2011

Produced storyboard, workflows, and mockups for a health insurance shopping and checkout project.

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iSoftStone - User Experience Designer

Jun 2011 - Aug 2011

Collaborated within a team of UX designers to create a seamless API shopping, purchasing, and management experience aimed at mobile app developers.

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Alaska Airlines - Interaction Designer

Nov 2010 - Apr 2011

Delivered mockups and conducted usability tests for several components and pages that were part of a full Alaska Airlines website redesign project.

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Education

Masters in Human-Computer Interaction, Rochester Institute of Technology

Sept 2007 - May 2010

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Bachelors in Information Technology, Rochester Institute of Technology

Sept 2000 - Dec 2004